What is expected of customers regarding rental agreements?

Customers are expected to read and understand all terms in the rental agreement before accepting it because the agreement outlines the rights and responsibilities of both the rental company and the customer. Understanding the terms ensures that customers are aware of policies on liability, insurance, fuel charges, mileage limits, and return conditions, among other important details. This knowledge helps prevent misunderstandings and disputes that may arise during or after the rental period. Adherence to the agreed-upon terms is crucial for a positive rental experience, and being informed helps customers make responsible decisions regarding their rental.

Regarding other options, ignoring the terms can lead to consequences the customer might not anticipate, while believing that terms can change at any time undermines the stability and reliability of contractual agreements. Lastly, suggesting that an agreement is only binding if signed in person does not align with standard practices, as many rental agreements can be accepted electronically, as long as they are acknowledged properly by the customer.