What should renters do if they encounter a vehicle malfunction during their rental?

Renters encountering a vehicle malfunction during their rental should definitely call the roadside assistance number provided by the rental company. This is the most appropriate action because the rental company has protocols and resources in place specifically for handling such issues. The roadside assistance team is trained to help renters assess the situation and can provide towing service or replacement vehicles if necessary. This process ensures the renter is safe and the vehicle situation is managed in a timely manner.

While it may be urgent to get the vehicle off the road, particularly in dangerous situations, the safest and most effective course of action is to utilize the rental company's support rather than making decisions independently, such as returning the vehicle or trying to repair it personally. The rental company has the knowledge and resources to handle vehicle malfunctions efficiently and will ensure that appropriate actions are taken while keeping renter safety as a priority.