When should customers inquire about pet policies at their rental location?

Customers should inquire about pet policies at their rental location before making a reservation because it allows them to ensure that the rental company can accommodate their needs. Understanding the pet policy beforehand helps to avoid any surprises or issues that may arise during the rental process, such as not being allowed to bring their pet or facing additional fees. This proactive approach allows customers to make informed decisions about their rental options and to choose a rental company that aligns with their specific requirements regarding traveling with pets. Additionally, by addressing this question early, customers can plan their travel logistics more effectively and avoid any last-minute stress.